TERMS & CONDITIONS
CUSTOMER CARE
At The Black Door, we take pride in providing excellent customer service and ensuring that our customers are satisfied with their purchases. If you have any queries or concerns, please do not hesitate to reach out to us via email or phone. We are available during business hours and will do our best to respond as soon as possible. We also offer a 30-day return policy on all products purchased from us, provided they are in their original condition and packaging. Please refer to our Return Policy page for more information.
WHOLESALE INQUIRIES
If you are a retailer and interested in selling our horror-themed products, we welcome wholesale inquiries. Our products are perfect for Halloween events and parties, and we offer competitive pricing and discounts for bulk orders. Please contact us via email or phone for more information on our wholesale program.
PRIVACY & SAFETY
At The Black Door, we take the privacy and safety of our customers seriously. We use secure payment gateways to process all online transactions and do not store any personal information on our servers. Any information provided to us is solely used for the purpose of processing orders and communicating with customers regarding their purchases. For more information, please refer to our Privacy Policy page.
PAYMENT METHODS
- Credit / Debit Cards - PayPal - Offline Payments